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FOR IMMEDIATE RELEASE
Contact:
Marvin (Mickey) Goldwasser
Open Solutions Inc.
860.652.3153
mgoldwasser@opensolutions.com
BC-based East Kootenay Community Credit Union
Selects
Open Solutions’ Data Processing
Technology
Improved member service,
stronger member loyalty and security of personal
information key drivers in
technology decision
GLASTONBURY, Conn., March 13,
2007 – Cranbrook, British Columbia-based East Kootenay Community
Credit Union has selected Open Solutions Inc.’s® relational core
technology, The Complete Credit Union Solution®, to support the
credit union’s long-term direction and growth initiatives. Open
Solutions is a leading provider of integrated enabling technologies for
financial service providers across the United States, Canada and other international markets. East Kootenay Community Credit Union serves its
9,500 members through three branches located in British Columbia, Canada.
The credit
union is a long-time client of Open Solutions Canada and will continue
running its data processing services through the company’s data
centre in Vancouver. In addition to The Complete Credit Union Solution,
the credit union will implement Open Solutions’ financial
accounting suite, which includes general ledger, accounts payable and
fixed assets.
Built on a
single, centralized Oracle® relational database, The Complete Credit
Union Solution is a member-centric platform that offers credit unions
of all sizes the technology tools they need to succeed in a highly
competitive financial services marketplace. Its open architecture gives
financial institutions the flexibility to be responsive to member and
market needs by easily adding new products and services. The Canadian
version of The Complete Credit Union Solution localized the core
banking product for the overall Canadian market with a particular focus
in three areas: retirement accounts, regulatory requirements, and loan
and mortgage processing.
East Kootenay
Community Credit Union CEO Jody Burk, commented, “The Complete
Credit Union Solution is the key to helping our credit union excel in
member service satisfaction, build member loyalty and ultimately ensure
the safety of our members’ personal information. The technology
will help us provide members with all the products and services they need
to make our credit union their financial institution of choice.”
Burk
continued, “At East Kootenay Community Credit Union, we survey our
membership and listen to the ‘voice of our members’ when
planning our product and service enhancements. We look forward to using
Open Solutions’ open, flexible technology to create new products
and enhance existing ones to quickly and effectively meet the changing
needs of our members, and in the process, drawing more of their business
to our credit union.”
The decision
to continue receiving its data processing services through the Open
Solutions Canada’s data centre was an easy one for East Kootenay
Community Credit Union to make. “Our focus is on our members and
the financial services we provide to them. Open Solutions Canada does an
outstanding job providing the technology and service to support us. From
network and operations to client care and account management, with Open
Solutions Canada we know we’re dealing with people who have
experience and expertise in serving the Canadian credit union industry
and understand the challenges and opportunities we face,” added
Burk.
Blair Goulet,
president of Open Solutions Canada, said, “We are very pleased East
Kootenay Community Credit Union has selected our technology to be part of
its long-term business strategy. Our innovative banking platform has been
built with the future in mind and we firmly believe it will support any
product and service innovations the credit union develops to meet
members’ needs.”
Open
Solutions CEO, Louis Hernandez, Jr., welcomed the extension of East
Kootenay Community Credit Union’s relationship with Open Solutions
Canada, and added, “It always gives us great pleasure to announce
that a long-time client is continuing its business association with our
company. While we’re pleased with Open Solutions’ momentum
and growth as a solutions provider to the Canadian financial institution
industry during the past two years, we’re also very much aware that
Open Solutions Canada’s roots are in British Columbia and we value
clients such as East Kootenay Community Credit Union as the foundation of
our Canadian business.”
About Open
Solutions Inc.
Open Solutions Inc. offers a fully
featured strategic product platform that integrates core data processing
applications built on a single centralized Oracle relational database,
with Internet banking, cash management, CRM/business intelligence,
financial accounting tools, imaging, digital documents, Check 21,
interactive voice response, network services, Web hosting and design,
payments and loan origination solutions. Open Solutions’ full suite
of products and services allows banks, thrifts, credit unions and
financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services
marketplace, and expand and tap their trusted financial relationships,
client affinity, community presence and personalized service.
For more information about Open
Solutions or its financial product line, contact Mickey Goldwasser by
email at mgoldwasser@opensolutions.com
by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open
Solutions’ Internet site at www.opensolutions.com.
Open Solutions Inc. and The
Complete Credit Union Solution are registered trademarks of Open
Solutions Inc. All other company and product names may be trademarks of
their respective owners. Copyright 2007 Open Solutions Inc. All rights
reserved.
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Editors Note: The correct
usage of the company name, Open Solutions Inc., is either referring to it
as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses
the acronym of OSI to refer to the company.
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Copyright ©2007 Open Solutions Inc. All rights
reserved.
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