FOR IMMEDIATE RELEASE

Contact:  Marvin (Mickey) Goldwasser
Open Solutions Inc.
860.652.3153
mgoldwasser@opensolutions.com

BC-based East Kootenay Community Credit Union Selects

Open Solutions’ Data Processing Technology

Improved member service, stronger member loyalty and security of personal

 information key drivers in technology decision

 

GLASTONBURY, Conn., March 13, 2007 – Cranbrook, British Columbia-based East Kootenay Community Credit Union has selected Open Solutions Inc.’s® relational core technology, The Complete Credit Union Solution®, to support the credit union’s long-term direction and growth initiatives. Open Solutions is a leading provider of integrated enabling technologies for financial service providers across the United States, Canada and other international markets. East Kootenay Community Credit Union serves its 9,500 members through three branches located in British Columbia, Canada.

The credit union is a long-time client of Open Solutions Canada and will continue running its data processing services through the company’s data centre in Vancouver. In addition to The Complete Credit Union Solution, the credit union will implement Open Solutions’ financial accounting suite, which includes general ledger, accounts payable and fixed assets.

Built on a single, centralized Oracle® relational database, The Complete Credit Union Solution is a member-centric platform that offers credit unions of all sizes the technology tools they need to succeed in a highly competitive financial services marketplace. Its open architecture gives financial institutions the flexibility to be responsive to member and market needs by easily adding new products and services. The Canadian version of The Complete Credit Union Solution localized the core banking product for the overall Canadian market with a particular focus in three areas: retirement accounts, regulatory requirements, and loan and mortgage processing.

East Kootenay Community Credit Union CEO Jody Burk, commented, “The Complete Credit Union Solution is the key to helping our credit union excel in member service satisfaction, build member loyalty and ultimately ensure the safety of our members’ personal information. The technology will help us provide members with all the products and services they need to make our credit union their financial institution of choice.”

Burk continued, “At East Kootenay Community Credit Union, we survey our membership and listen to the ‘voice of our members’ when planning our product and service enhancements. We look forward to using Open Solutions’ open, flexible technology to create new products and enhance existing ones to quickly and effectively meet the changing needs of our members, and in the process, drawing more of their business to our credit union.”

The decision to continue receiving its data processing services through the Open Solutions Canada’s data centre was an easy one for East Kootenay Community Credit Union to make. “Our focus is on our members and the financial services we provide to them. Open Solutions Canada does an outstanding job providing the technology and service to support us. From network and operations to client care and account management, with Open Solutions Canada we know we’re dealing with people who have experience and expertise in serving the Canadian credit union industry and understand the challenges and opportunities we face,” added Burk.

Blair Goulet, president of Open Solutions Canada, said, “We are very pleased East Kootenay Community Credit Union has selected our technology to be part of its long-term business strategy. Our innovative banking platform has been built with the future in mind and we firmly believe it will support any product and service innovations the credit union develops to meet members’ needs.”

Open Solutions CEO, Louis Hernandez, Jr., welcomed the extension of East Kootenay Community Credit Union’s relationship with Open Solutions Canada, and added, “It always gives us great pleasure to announce that a long-time client is continuing its business association with our company. While we’re pleased with Open Solutions’ momentum and growth as a solutions provider to the Canadian financial institution industry during the past two years, we’re also very much aware that Open Solutions Canada’s roots are in British Columbia and we value clients such as East Kootenay Community Credit Union as the foundation of our Canadian business.”

 

 

About Open Solutions Inc.

Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, interactive voice response, network services, Web hosting and design, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

For more information about Open Solutions or its financial product line, contact Mickey Goldwasser by email at mgoldwasser@opensolutions.com by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open Solutions’ Internet site at www.opensolutions.com.

Open Solutions Inc. and The Complete Credit Union Solution are registered trademarks of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2007 Open Solutions Inc. All rights reserved.

###

Editors Note:  The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions.  Open Solutions no longer uses the acronym of OSI to refer to the company.

###

To ensure delivery to your inbox,
please add pressreleases@opensolutions.com to your address book.